Get help, report issues, or request account deletion.
How do I delete my account?
Open the app → Settings → scroll to Danger Zone → tap Delete Account. This permanently removes all your data including posts, highlights, notes, and church memberships within 30 days.
How do I join a church?
Ask your church admin to share an invite link. Tap the link on your device and it will open the app and join you automatically. You can also go to Settings → Church → Join with Code and enter the invite code manually.
Why was my post or image rejected?
All community content is reviewed by our automated moderation system before it's published. Content is rejected if it contains nudity, graphic violence, hate speech, offensive gestures, or other material that violates our Terms of Service. If you believe a rejection was in error, contact us at support@commonfaith.app.
How do I report an inappropriate post or image?
In the church feed, tap on any post image to open it full screen. Tap the flag icon (🚩) in the top right corner to report it. Our AI safety system will re-analyse the image and remove it if it violates our guidelines. You can also contact us directly.
Why did my church feed image post get deleted?
Non-pinned image posts in the church feed are automatically deleted after 30 days to keep feeds fresh. Pinned posts are exempt from this. Church admins can pin posts to preserve them indefinitely.
I'm not receiving notifications. What should I do?
Go to your device Settings → Apps → CommonFaith Bible → Notifications and make sure they are enabled. Inside the app, check Settings → Notifications to confirm your preferences are turned on. If the issue persists, try signing out and back in.
Is my data private?
Yes. Please read our full Privacy Policy. In summary: we don't sell your data, AI moderation is used only for community safety, and you can delete all your data at any time.
How do I request a data export?
Email us at support@commonfaith.app with the subject line "Data Export Request" and include your registered email address. We'll process your request within 14 days.
The app is crashing or not working correctly.
Try force-closing and reopening the app. If the issue persists, uninstall and reinstall. If you're still having problems, email us with your device model and Android/iOS version and we'll investigate.